Welcome House - The Chestnuts
Residential Care
13 October 2026
Toqeer Aslam
15 beds
Rating history
- Aug 2015
- May 2017
- Jan 2020
- Oct 2026
Rating dropped from Good to Requires Improvement in 2020.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Toqeer Aslam, which runs 5 care homes in England: 2 rated Good, 2 Requires Improvement and 1 Inadequate.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Welcome House - The Chestnuts
Welcome House - The Chestnuts is a residential care home located in Medway, South East. Its registered care categories include mental health. The home has 15 beds. CQC records an overall rating of Requires Improvement, published in October 2026. The home is operated by Toqeer Aslam.
Specialist Care
5 Questions to Ask on Your Visit
When visiting Welcome House - The Chestnuts, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Welcome House - The Chestnuts, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Welcome House - The Chestnuts's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
10 Watts Avenue, Rochester, Kent, ME1 1RX
Welcome House - The Chestnuts
CQC overall rating
CQC rating published: 13 October 2026
Helpful Guides
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