Castle View House

9 Castle View Road, Rochester, Kent, ME2 3PP

01634721107

Care Type

Residential Care

Inspection date

18 December 2018

Provider

All In Mind Care Services Limited

Beds

8 beds

About Castle View House

Castle View House is a residential care home in Medway, providing accommodation and support for people living with mental illness. The findings below set out the CQC's most recent inspection of the service.

Castle View House is a residential care home providing accommodation and care for up to eight people living with mental illness. Seven residents were living at the service at the time of inspection. The home is managed by a registered manager who is also the provider.

Staff at the service demonstrated commitment to supporting residents' wellbeing and independence. The home maintained appropriate safeguarding procedures and staff were trained in recognizing and responding to potential abuse. Records showed regular monitoring of residents' health and care needs, with staff ensuring medication was managed safely and appropriately.

The registered manager was actively involved in the day-to-day running of the home and worked closely with residents and their families. The service appeared to operate effectively with clear systems in place to support the small number of residents cared for.

Source: CQC inspection report, 5 February 2019

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · ME2 3PP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 February 2019. Latest inspection date recorded: 18 December 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Castle View House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Castle View House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Castle View House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Castle View House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees