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Lizbis Care HomeMedway

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Lizbis Care Home

5 Hillside Avenue, Strood, Rochester, Kent, ME2 3DB
01634217280
Care Type

Residential Care

Inspection date

12 August 2022

Provider

Radah Care Ltd

Beds

19 beds

How this home compares nearby

Of 27 care homes for older people within 5 miles, 16 are rated higher by CQC, 10 are the same and 1 is lower.

12 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementOct 2022

First inspected by CQC in 2022, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Radah Care Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lizbis Care Home

Lizbis Care Home is a small, homely residential care home in Medway, offering a familiar and settled environment for older people and their families. The team here understands how important it is to feel confident and at ease when choosing care for someone you love. With its modest size, Lizbis aims to provide a more personal atmosphere where residents and their families can feel genuinely known and supported.

Lizbis Care Home provides accommodation and nursing or personal care for up to 19 people with conditions such as dementia and frailty of old age. At inspection, 15 people were using the service.

Systems for learning from incidents and driving improvement were not effective. Accident and incident forms lacked detail about actions taken in response, though the provider and registered nurses were aware of these incidents. Environmental safety concerns were also identified, including a fire door found wedged open when it should have remained closed, and medicine storage arrangements that required improvement.

Source: CQC inspection report, 5 October 2022

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
19 places — this is not a vacancy count
Registration checked
Registered · ME2 3DB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 5 October 2022. Latest inspection date recorded: 12 August 2022.

Safe
Requires improvement
Effective
Requires improvement
Caring
Requires improvement
Responsive
Requires improvement
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Caring: How do staff protect privacy, dignity and each person’s choices?
  • Responsive: How are care plans, activities and complaints adapted to each resident?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Lizbis Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lizbis Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lizbis Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lizbis Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

5 Hillside Avenue, Strood, Rochester, Kent, ME2 3DB

CQC Logo

Lizbis Care Home

CQC overall rating

Requires Improvement

Inspection date: 12 August 2022

View full inspection report
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