Vale Lodge Residential Home

38-40 Sutherland Road, Mutley, Plymouth, Devon, PL4 6BN

01752220456

Care Type

Residential Care

Inspection date

17 June 2019

Provider

M Atwill and Miss S Haswell

Beds

20 beds

Rating history

GoodFeb 2016
Requires ImprovementJun 2018
GoodSept 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 3 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home M Atwill and Miss S Haswell runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Vale Lodge Residential Home

Vale Lodge Residential Home is a residential care home in Plymouth for older adults aged 65 and over. Further detail on the service can be found in the CQC findings below.

Vale Lodge is a residential care home providing personal care to 19 people aged 65 and over. The service can support up to 20 people across two floors, with communal lounge, dining room and garden facilities.

People are safe at the home, with staff recruited safely and safeguarding processes in place to protect residents from abuse. Risks associated with care have been assessed and staff receive clear guidance. Care plans are detailed and person-centred, with evidence that people and their relatives are consulted about care preferences.

Residents are supported to take their medicines as prescribed, with other health and wellbeing risks properly managed.

Source: CQC inspection report, 21 September 2019

Specialist Care

DementiaLearning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · PL4 6BN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 September 2019. Latest inspection date recorded: 17 June 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Vale Lodge Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Vale Lodge Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Vale Lodge Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Vale Lodge Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees