Grenville House

2 Victoria Terrace, Restormel Road, Plymouth, PL4 6BL

01752661171

Care Type

Residential Care

Inspection date

13 April 2022

Provider

Achieve Together Limited

Beds

4 beds

Rating history

GoodNov 2015
GoodMar 2018
Requires ImprovementJun 2022

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Achieve Together Limited, which runs 145 care homes in England: 8 rated Outstanding, 109 Good, 26 Requires Improvement, 1 Inadequate and 1 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Grenville House

Grenville House is a residential care home based in Plymouth, offering a small and homely setting for those who call it home. The team there understands how important it is for families to feel confident and at ease when choosing the right place for their loved one. With its focus on personal care in a close-knit environment, Grenville House aims to provide a sense of belonging and stability for the people it supports.

Grenville House provides personal care and support for up to four people with learning disabilities and autistic people. At the time of inspection, four people were living at the service. People who shared their views said they were happy living there, and relatives did not raise any concerns about the quality of care provided.

However, the service was not always operating in accordance with regulations and best practice guidance. People were not always supported to have maximum choice and control of their lives, and staff practices in this area required improvement.

Source: CQC inspection report, 16 June 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · PL4 6BL

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 June 2022. Latest inspection date recorded: 13 April 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Grenville House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Grenville House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Grenville House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Grenville House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees