England

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Ardent Residential Care HomePlymouth

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Rated:Requires ImprovementResidential

Ardent Residential Care Home

4 Houndiscombe Road, Plymouth, Devon, PL4 6HH

01752661667

Care Type

Residential Care

Assessment date

14 November 2024

Provider

Autonomy Health Ltd

Beds

23 beds

How this home compares nearby

Of 58 care homes for older people within 5 miles, 48 are rated higher by CQC, 9 are the same and 1 is lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2015
Requires ImprovementJun 2017
GoodAug 2018
Requires ImprovementNov 2021
Requires ImprovementJun 2022
Requires ImprovementDec 2022
Requires ImprovementApr 2023
Requires ImprovementMar 2025

Rating dropped from Good to Requires Improvement in 2021. CQC has rated this home 8 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Autonomy Health Ltd runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ardent Residential Care Home

Ardent Residential Care Home is a residential care home in Plymouth, providing personal care for older people. Details of the CQC's most recent findings are set out below.

Ardent Residential Care Home provides personal care for up to 23 people, and had 15 people living there at the time of assessment. The CQC found the service requires improvement overall, with safety rated inadequate. Inspectors found an unsafe, dirty environment with unpleasant odours, poorly managed risks, and medicines not always given as prescribed.

Care records did not always reflect people's needs, and there was little evidence people or relatives were involved in planning care. Staff were not always supported to work in people's best interests, and stretched staff duties affected care time. Five breaches of regulations were identified, though people described staff as caring.

Source: CQC assessment, 13 March 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · PL4 6HH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 13 March 2025. Assessment date recorded: 14 November 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 13 March 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 25 November to 10 December 2024. Ardent Residential Care Home is a care home providing personal care to up to 23 people. At the time of this assessment there were 15 people living at the service. This assessment was completed to follow up on a warning notice we issued in February 2024 asking the provider to make improvements in relation to the safety of the environment. At this assessment we initially looked at the key questions, safe and well-led. Following concerns, we opened up the assessment to include the key question effective. We identified 5 breaches of the regulations. These were in relation to, safe care and treatment, safe environments, safe staffing, consent to care and treatment and the management of the service. The overall rating for this service remains ‘requires improvement’. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. We have also asked the provider for an action plan in response to our concerns.

Safe: Inadequate
Effective: Requires Improvement
Caring: Good
Responsive: Requires Improvement
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ardent Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ardent Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ardent Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ardent Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees