The Regard Partnership Limited - Restormel Terrace

8 Restormel Terrace, Mutley, Plymouth, Devon, PL4 6BJ

01752267221

Care Type

Residential Care

Inspection date

3 March 2021

Provider

Achieve Together Limited

Beds

4 beds

Rating history

OutstandingFeb 2016
OutstandingSept 2018

Rated Outstanding at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Achieve Together Limited, which runs 145 care homes in England: 8 rated Outstanding, 109 Good, 26 Requires Improvement, 1 Inadequate and 1 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Regard Partnership Limited - Restormel Terrace

Restormel Terrace, also known as Douglas House, is a residential care home in Plymouth run by The Regard Partnership Limited, supporting people with learning disabilities and/or autism. Further detail from the Care Quality Commission's most recent inspection is set out below.

Douglas House provides accommodation and support for up to four people with learning disabilities and/or autism. At inspection, all four supported residents were living at the service. Staff demonstrated strong infection control practices, having received appropriate training and correctly using PPE while confidently explaining their procedures.

Residents were supported to understand handwashing importance and some chose to wear face coverings in communal areas and the community. Cleaning routines had been enhanced to include high-touch surfaces like door handles and light switches, with residents involved in cleaning their personal spaces and the house.

The service maintained visiting arrangements that allowed residents to stay connected with loved ones while managing social distancing through staggered visits. Residents received support to occupy their time meaningfully during periods when they couldn't go outside. The home demonstrated an enthusiastic approach to testing and vaccination, with the vaccine rolled out to both residents and staff.

Residents were actively involved in understanding COVID-19 risks and participated in maintaining their living environment.

Source: CQC inspection report, 7 April 2021

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · PL4 6BJ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 20 September 2018. Latest inspection date recorded: 3 March 2021.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read The Regard Partnership Limited - Restormel Terrace's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Regard Partnership Limited - Restormel Terrace, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Regard Partnership Limited - Restormel Terrace, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Regard Partnership Limited - Restormel Terrace's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees