England

Rated:GoodNursing

Upton Manor

1 Dorchester Road, Upton, Poole, Dorset, BH16 5NJ

01202620020

Care Type

Nursing Care

Inspection date

5 July 2021

Provider

Waypoints (Upton) Ltd

Beds

67 beds

How this home compares nearby

Of 24 care homes for older people within 5 miles, 2 are rated higher by CQC, 22 are the same and none are lower.

19 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2016
GoodFeb 2017
GoodAug 2019
Requires ImprovementNov 2020
GoodAug 2021

Improved from Requires Improvement to Good in 2021. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Waypoints (Upton) Ltd runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Upton Manor

Upton Manor is a nursing home in Dorset, providing personal and nursing care to older people, including support for those living with dementia. Further details from the CQC's most recent inspection are set out below.

This residential care home provides personal and nursing care to up to 67 people aged 65 and over, though only 26 people were using the service at inspection. The purpose-built premises spans three floors, with the upper floor dedicated to supporting people living with dementia. The other two floors are intended for residential and nursing care.

Since the previous inspection, the service has strengthened its approach to managing risks. Staff have completed robust risk assessments to minimise risks to people during care delivery and from the environment. The use of restraint has reduced, and staff demonstrate a supportive approach to care.

Source: CQC inspection report, 3 August 2021

Specialist Care

DementiaMental healthOlder peopleYounger adults

Photographs of the home

Practical details from the provider

The home offers landscaped gardens, shared lounges and on-site parking for visitors.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 67 places — this is not a vacancy count
Registration checked: Registered · BH16 5NJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 August 2021. Latest inspection date recorded: 5 July 2021.

Safe: Good
EffectivePublished 28 August 2019: Good
CaringPublished 28 August 2019: Good
ResponsivePublished 28 August 2019: Good
Well-led: Good

Read Upton Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Upton Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Upton Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Upton Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees