The Links

The Links is a purpose built residential care home providing personal and nursing care to up to 68 older people, some of whom are living with dementia. At inspection there were 66 people using the service.

Staff worked closely with people and their families to find innovative approaches to providing person centred care that reflected each person's unique history, culture and diversity. Inspectors observed exceptional staff engagement that showed people were consistently put at the heart of the service. Social activities were inclusive, varied and representative of the diversity of people and the staff team.

People received high quality care at the end of their lives with staff ensuring people and their families felt cared for.