Tiled House

200 Tiled House Lane, Pensnett, West Midlands, DY5 4LE

01384813425

Care Type

Residential Care

Inspection date

5 March 2021

Provider

Dudley Metropolitan Borough Council

Beds

48 beds

How this home compares nearby

Of 80 care homes for older people within 5 miles, none are rated higher by CQC, 53 are the same and 27 are lower.

57 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodDec 2015
Requires ImprovementOct 2018
GoodNov 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 3 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Dudley Metropolitan Borough Council runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Tiled House

Tiled House is a residential care home in Dudley, providing accommodation and personal care for older people, including those living with dementia. Further details on the service can be found in the CQC findings below.

This care home provides accommodation and personal care for up to 48 older people, including those living with dementia. Most residents are admitted for short-stay rehabilitation with the aim of returning to their own homes in the community. At the time of inspection, 39 people were living at the home.

The home had implemented a pre-booked pod visiting system to enable safe visits. For people who were very unwell, special arrangements were made for relatives to visit, with visitors required to wear full personal protective equipment and take a COVID-19 test. Infection prevention and control guidance was followed when admitting new residents to the home.

Source: CQC inspection report, 25 March 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 48 places — this is not a vacancy count
Registration checked: Registered · DY5 4LE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 November 2019. Latest inspection date recorded: 5 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Tiled House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tiled House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Tiled House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Tiled House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees