The Woodlands

20 Woodlands Avenue, Newcastle Under Lyme, Staffordshire, ST5 8AZ

01782622089

Care Type

Residential Care

Inspection date

17 May 2021

Provider

Elysium Healthcare (Acorn Care) Limited

Beds

6 beds

Rating history

GoodOct 2016
GoodSept 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Elysium Healthcare (Acorn Care) Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Woodlands

The Woodlands is a residential care home in Staffordshire, providing support for people with learning disabilities and/or autism. Further details on the service can be found in the CQC findings below.

The Woodlands accommodates up to six people with learning disabilities and/or autism. At the time of inspection, all six available places were occupied.

Staff receive strong support from the registered manager and provider, including access to a confidential wellbeing support line during periods of anxiety. The provider recognises staff contributions through awards and a monthly raffle offering gifts to boost morale. The home prioritises maintaining residents' family connections through various methods, including video calls when in-person visits aren't possible.

Source: CQC inspection report, 25 May 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 19 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · ST5 8AZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 September 2019. Latest inspection date recorded: 17 May 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Woodlands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Woodlands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Woodlands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Woodlands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees