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Choices Housing Association Limited - 5 Greenbrook Court
Residential Care
24 March 2021
Choices Housing Association Limited
6 beds
Rating history
- Aug 2016
- Mar 2019
Rated Good at every inspection since 2016.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Choices Housing Association Limited, which runs 12 care homes in England: 1 rated Outstanding and 11 Good.
Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Choices Housing Association Limited - 5 Greenbrook Court
Greenbrook Court is a residential care home in Staffordshire, run by Choices Housing Association Limited, providing accommodation and personal care for people with learning disabilities. Further details on the most recent CQC findings are set out below.
This care home provides accommodation and personal care for up to six people with learning disabilities. The registered manager introduced clear visiting protocols to keep people safe while maintaining contact with family and friends. Staff sourced pictorial guidance from the NHS to help people understand the pandemic, and people kept in touch through video and telephone calls.
The home supported people to continue enjoying activities, purchasing additional art and craft equipment for projects like developing a large snakes and ladders board, and providing interactive games using electronic tablets. Staff maintained plentiful supplies of personal protective equipment with daily provider contact to monitor stock levels. The environment was kept clean through regular touch point cleaning and deep cleans to reduce cross transmission risk.
A 'bubble' system was developed to provide support in the event of an outbreak, and infection control policies were regularly reviewed with a winter plan implemented based on lessons learned.
Source: CQC inspection report, 2 April 2021
Specialist Care
Facilities & Amenities
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 6 places — this is not a vacancy count
- Registration checked
- Registered · ST5 9QB
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities; Sensory impairment.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 13 March 2019. Latest inspection date recorded: 24 March 2021.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Read Choices Housing Association Limited - 5 Greenbrook Court's CQC record and reports.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Choices Housing Association Limited - 5 Greenbrook Court, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Choices Housing Association Limited - 5 Greenbrook Court, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Choices Housing Association Limited - 5 Greenbrook Court's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
St Michaels Road, Newcastle Under Lyme, Staffordshire, ST5 9QB

Choices Housing Association Limited - 5 Greenbrook Court
CQC overall rating
Inspection date: 24 March 2021
Helpful Guides
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