
The Summers
Nursing Care
12 February 2025
Surbiton Care Centre Ltd
35 beds
About The Summers
The Summers is a nursing home in Surrey, providing nursing and residential care for older people, including those living with dementia and those with physical disabilities or mental health needs. Full details of the CQC's most recent findings are set out below.
The Summers is a nursing and residential home for older people, including those living with dementia, and people with nursing needs, physical disabilities or mental health needs. It supports 28 people. Following concerns about care standards, medicines and activities, the CQC carried out a responsive assessment and rated the home good overall, an improvement on the previous "requires improvement" rating for safety.
Inspectors found enough staff to meet people's needs, safe medicines management, and kind, competent staff who knew people well. Care was personalised, dietary needs were met, and quality monitoring systems worked effectively. Some assessments lacked supporting documentation, such as best interest decisions, though the provider later confirmed this had been addressed.
Source: CQC assessment, 13 May 2025
Specialist Care
Photographs of the home
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service with nursing
- Registered capacity
- 35 places — this is not a vacancy count
- Registration checked
- Registered · KT8 2NY
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 13 May 2025. Assessment date recorded: 12 February 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 13 May 2025. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 26 February to 07 March 2025. This responsive assessment was carried out in response to concerns raised with regards to poor care, medicines administration and low level of activities, as well as the length of time since the service was last inspected. The Summers is a nursing and residential care home providing support to older people and people living with dementia, some of whom had nursing needs as well as physical disabilities or mental health needs. There were 28 people living at the home at the time of our inspection. At our last comprehensive inspection of the service (published 30 January 2019), the overall rating was good, with the key question ‘safe’ rated ‘requires improvement’. During this assessment, we found improvements were made in this key question and we rated it ‘good’. We found there were enough staff to support people and meet their needs. Medicines were managed safely and people received them as prescribed. People were supported by kind, caring, competent and compassionate staff. Whilst people’s needs and choices were assessed, some assessments did not have supporting documentation such as best interest decision record. Since this assessment, we received assurances that all documentation is now in place. Care provided was personalised and considered people’s preferences and wishes. People were supported to eat and drink enough to maintain a balanced diet. People’s dietary needs were met in accordance with their needs and preferences. Staff understood their roles and responsibilities. The provider had effective systems in place for monitoring the quality and safety of the service provided to people. The Summers is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting The Summers, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit The Summers, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund The Summers's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Yeend Close, West Molesey, Surrey, KT8 2NY

The Summers
CQC overall rating
Assessment date: 12 February 2025
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