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Lounge at The Queen Charlotte
Photo: Kingsley Healthcare. Used with permission.
Rated:GoodNursing

The Queen Charlotte

432 Chickerell Road, Chickerell, Weymouth, Dorset, DT3 4DQ
01305773128
Care Type

Nursing Care

Inspection date

9 December 2019

Provider

Althea Healthcare Properties Limited

Beds

60 beds

How this home compares nearby

Of 19 care homes for older people within 5 miles, none are rated higher by CQC, 15 are the same and 4 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. InadequateDec 2015
  2. InadequateMay 2016
  3. Requires ImprovementAug 2016
  4. GoodOct 2017
  5. GoodJan 2020

Improved from Requires Improvement to Good in 2017. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Althea Healthcare Properties Limited, which runs 5 care homes in England: 5 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Queen Charlotte

The Queen Charlotte is a nursing home in Dorset, providing personal and nursing care for older people, including those living with dementia. The findings below set out the CQC's most recent assessment of the service.

The Queen Charlotte provides personal and nursing care for up to 51 older people, with 39 residents at the time of inspection. The home specialises in caring for older people living with dementia and those with nursing needs. The accommodation is arranged over three floors with lifts providing access to all areas, including a secure outside space.

The home had recently experienced leadership changes that affected staff morale and created some uncertainty about expectations. However, the new leadership team and staff remained committed to supporting each other and delivering person-centred care.

Source: CQC inspection report, 22 January 2020

Specialist Care

DementiaMental healthOlder peopleYounger adults

Photographs of the home

Lounge at The Queen Charlotte
Lounge at The Queen Charlotte. Photograph from the provider’s website.Photo: Kingsley Healthcare. Used with permission.

Practical details from the provider

  • The home has a landscaped garden, cinema room, café and hairdressing salon.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
60 places — this is not a vacancy count
Registration checked
Registered · DT3 4DQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 January 2020. Latest inspection date recorded: 9 December 2019.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Queen Charlotte's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Queen Charlotte, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Queen Charlotte, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Queen Charlotte's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

432 Chickerell Road, Chickerell, Weymouth, Dorset, DT3 4DQ

CQC Logo

The Queen Charlotte

CQC overall rating

Good

Inspection date: 9 December 2019

View full inspection report
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