The Minster

Mill Street, North Petherton, Bridgwater, Somerset, TA6 6LX

01278661528

Care Type

Residential Care

Assessment date

30 April 2024

Provider

Voyage 1 Limited

Beds

10 beds

Rating history

GoodDec 2015
GoodMar 2018
GoodJul 2024

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Voyage 1 Limited, which runs 244 care homes in England: 11 rated Outstanding, 207 Good, 22 Requires Improvement and 4 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Minster

The Minster is a residential care home in Somerset, offering personal care for adults with a learning disability, autism and/or a physical disability. The findings below set out the CQC's most recent assessment of the service.

The Minster is a residential care home providing personal care for up to 10 adults with a learning disability, autism and/or a physical disability, many with limited verbal communication. It is staffed 24 hours a day, with single occupancy bedrooms across two floors. The CQC rated the service good overall, unchanged since its previous inspection.

Inspectors found people were treated with kindness, dignity and respect, and supported to make choices and build on their strengths. Staffing levels were sufficient to keep people safe, and the culture was open and person-centred. Some care records were under review, and improvements were needed to ensure consistently safe care.

Source: CQC assessment, 5 July 2024

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · TA6 6LX

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 5 July 2024. Assessment date recorded: 30 April 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 5 July 2024. References to “we” mean CQC. It describes findings at that time.

The Minster is a residential care home registered to provide personal care for up to 10 people. The service specialises in providing care and support to adults who have a learning disability, autism and/or a physical disability. Most people had limited verbal communication. Accommodation is arranged over two levels with stairs providing access to the first floor. All bedrooms are for single occupancy and the service is staffed 24 hours a day. At the time of our inspection there were 10 people living at the service. We carried out our onsite assessment on 2 and 10 May 2024 to gather people’s experiences. Offsite activity started on 2 May 2024 and ended on 23 May 2024 We looked at 7 quality statements; Safeguarding, Involving people to manage risks, Safe and effective staffing, Assessing needs, Consent to care and treatment, Independence, choice and control and Equity in experiences and outcomes. At our last inspection in January 2018 the service was rated good. At this assessment the service remains good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Minster's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Minster, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Minster, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Minster's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees