The Maltings

Brewers Lane, Shelbourne Road, Calne, Wiltshire, SN11 8EZ

01249815377

Care Type

Residential Care

Inspection date

20 February 2020

Provider

Voyage 1 Limited

Beds

3 beds

Rating history

Requires ImprovementApr 2016
GoodAug 2017
GoodApr 2020

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Voyage 1 Limited, which runs 244 care homes in England: 11 rated Outstanding, 207 Good, 22 Requires Improvement and 4 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Maltings

The Maltings is a residential care home in Wiltshire providing personal care and support to people with learning disabilities. The findings below set out what the CQC observed during its most recent inspection.

The Maltings is a residential care home providing personal care to three people with learning disabilities. Risk assessments and support plans are combined to include measures reducing the risk of harm. For example, textured meals are served for one person to reduce choking risk.

However, support plans are not always person-centred, and some people's reviews have not been updated since 2017, meaning the documentation does not consistently reflect current needs and preferences.

Source: CQC inspection report, 3 April 2020

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · SN11 8EZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 April 2020. Latest inspection date recorded: 20 February 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read The Maltings's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Maltings, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Maltings, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Maltings's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees