England

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The Laurels and Pine LodgeBournemouth, Christchurch and Poole

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Rated:GoodResidential

The Laurels and Pine Lodge

33-37 Foxholes Road, Oakdale, Poole, Dorset, BH15 3NA

01202743202

Care Type

Residential Care

Inspection date

19 January 2022

Provider

Hartford Care (Southern) Limited

Beds

55 beds

How this home compares nearby

Of 54 care homes for older people within 5 miles, 5 are rated higher by CQC, 48 are the same and 1 is lower.

43 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementAug 2015
GoodJun 2016
GoodOct 2018
GoodJul 2021

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Hartford Care (Southern) Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Laurels and Pine Lodge

The Laurels and Pine Lodge is a residential care home in Bournemouth, Christchurch and Poole, offering accommodation for older people, including some living with dementia. The findings below set out the CQC's most recent assessment of the service.

The Laurels and Pine Lodge accommodates 41 older people, some of whom live with dementia, in two separate wings of a converted building. Each wing has its own adapted facilities, communal lounges and dining areas. The service is registered for up to 55 residents.

The premises were visibly clean, with residents and visitors confirming the building was well maintained. Visitors were able to attend by arrangement, with temperature checks conducted on each visit.

Source: CQC inspection report, 2 March 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 55 places — this is not a vacancy count
Registration checked: Registered · BH15 3NA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 July 2021. Latest inspection date recorded: 19 January 2022.

Safe: Requires improvement
EffectivePublished 31 October 2018: Good
CaringPublished 31 October 2018: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Laurels and Pine Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Laurels and Pine Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Laurels and Pine Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Laurels and Pine Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees