Regency Manor Care Home

16-17 Blair Avenue, Poole, Dorset, BH14 0DA

01202715760

Care Type

Residential Care

Inspection date

19 July 2023

Provider

Luxurycare Regency Manor Limited

Beds

69 beds

About Regency Manor Care Home

Regency Manor Care Home is a residential care home in Poole, part of the Bournemouth, Christchurch and Poole area, providing care for older people, including some living with dementia. The findings below set out what the Care Quality Commission found on its most recent inspection.

Regency Manor Care Home in Poole provides residential care for up to 69 older people, some living with dementia. At inspection, 60 people were using the service. Residents reported being happy with their care.

Staff demonstrated good safeguarding knowledge and people received their medicines as prescribed. Risk assessments and care plans were in place, though not always detailed or person-centred. Some documentation gaps were identified but the nominated individual took immediate corrective action during inspection.

Internal audits had not consistently identified the issues found. The nominated individual began a full review of management oversight, and inspectors recommended strengthening governance systems to support this improvement work.

Source: CQC inspection report, 10 August 2023

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 69 places — this is not a vacancy count
Registration checked: Registered · BH14 0DA

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 August 2023. Latest inspection date recorded: 19 July 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Regency Manor Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Regency Manor Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Regency Manor Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Regency Manor Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees