The Shores

46 Brixey Road, Parkstone, Poole, Dorset, BH12 3EZ

01202730653

Care Type

Residential Care

Inspection date

22 September 2022

Provider

Harbour Care (UK) Limited

Beds

7 beds

Rating history

GoodFeb 2017
Requires ImprovementOct 2019
GoodOct 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 3 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Harbour Care (UK) Limited, which runs 9 care homes in England: 1 rated Outstanding and 8 Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Shores

The Shores is a residential care home in Bournemouth, Christchurch and Poole, providing accommodation and personal care for people with learning disabilities. Details of the CQC's most recent findings are set out below.

The Shores provides accommodation and personal care for up to seven people with learning disabilities. At the time of inspection, six people were living at the home. The service is committed to supporting residents with respect, equality, and dignity while promoting their choices, independence, and access to their local communities.

Staff work to ensure people receive the right support and care in a positive environment.

Source: CQC inspection report, 26 October 2022

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BH12 3EZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 October 2022. Latest inspection date recorded: 22 September 2022.

Safe: Good
EffectivePublished 10 October 2019: Good
CaringPublished 10 October 2019: Good
ResponsivePublished 10 October 2019: Good
Well-led: Good

Read The Shores's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Shores, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Shores, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Shores's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees