Skip to main content
Placeholder image for The Grange
The GrangeBournemouth, Christchurch and Poole

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

The Grange

2 Mount Road, Parkstone, Poole, Dorset, BH14 0QW
01202715914
Care Type

Residential Care

Assessment date

6 November 2024

Provider

Valorum Care Limited

Beds

27 beds

Rating history

  1. Requires ImprovementDec 2016
  2. Requires ImprovementApr 2018
  3. GoodMay 2019
  4. Requires ImprovementApr 2022
  5. Requires ImprovementJul 2023
  6. GoodNov 2024

Improved from Requires Improvement to Good in 2024. CQC has rated this home 6 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Valorum Care Limited, which runs 23 care homes in England: 15 rated Good, 7 Requires Improvement and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Grange

The Grange is a residential care home in Bournemouth, Christchurch and Poole, providing support for adults with learning disabilities, physical challenges and autism. The CQC's most recent findings on the service are set out below.

The Grange Care Home Physical Disabilities provides care and support for up to 27 people, specialising in adults with learning disabilities, physical challenges and autistic people. Following a previous inspection that found breaches of regulation, the CQC carried out a follow-up assessment and found significant, sustained improvements. Risks were properly identified and managed, safeguarding processes were robust, and medicines were administered safely.

Inspectors found a strong culture of choice and independence, with staff supporting people to live life as they wished. Governance had improved, with visible leadership and better oversight. People and relatives described the home as safe and caring, and the service is now rated Good overall.

Source: CQC assessment, 23 November 2024

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
27 places — this is not a vacancy count
Registration checked
Registered · BH14 0QW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 November 2024. Assessment date recorded: 6 November 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 November 2024. References to “we” mean CQC. It describes findings at that time.

The Grange Care Home Physical Disabilities is registered to provide care and support for up to 27 people. The home specialises in care and support for adults with learning disabilities, physical challenges and autistic people. At the time of this assessment, there were 25 people living at the home. This was a planned assessment to check the progress of improvements implemented following our last inspection where breaches of regulation were found. This assessment took place between 12 November and 14 November 2024. We found significant improvements had been made, embedded and sustained. Therefore, the provider was no longer in breach of regulations. Risks to people had been identified, assessed and reduced, with their involvement. Risks from the environment were assessed and utility checks were in date. People told us they were safe, and staff worked in ways to maintain their safety. Safeguarding processes were robust. People received their medicines as prescribed, and systems were in place to ensure care needs were known when moving through services. Lessons were learnt from events which took place, and the learning was shared. Staff felt supported and were proud to work with people to ensure they lived their life the way they wanted to. The culture of the home and staff approach was one of choice for people, in all aspects of their lives. Staff worked to ensure people had the same opportunities and supported them where needed to voice their views. Governance systems were multi-layered to ensure leadership was visible and to have improved oversight. Health and social care professionals were positive about their working relationship with the home. The registered manager told us they were confident in their team and felt supported by the provider.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Grange's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grange, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Grange, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Grange's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

2 Mount Road, Parkstone, Poole, Dorset, BH14 0QW

CQC Logo

The Grange

CQC overall rating

Good

Assessment date: 6 November 2024

View full inspection report
New

Have a question about this care home?

Ask in our Community Forum and get a real answer from someone who's been through it.

Share what's on your mind

Other Care Homes Near BH14 0QW

Listings with similar recorded care types and specialisms are shown first. Confirm care needs and availability directly with each home.

01202715914