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The DunesBournemouth, Christchurch and Poole

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Rated:GoodResidential

The Dunes

49 Cynthia Road, Parkstone, Poole, Dorset, BH12 3JE
01202740237
Care Type

Residential Care

Assessment date

2 February 2026

Provider

Harbour Care (UK) Limited

Beds

4 beds

About The Dunes

The Dunes is a residential care home located in Bournemouth, Christchurch and Poole, South West. Its registered care categories include learning disabilities, older people, physical disabilities, and younger adults. The home has 4 beds. CQC records an overall rating of Good, published in March 2026. The home is operated by Harbour Care (UK) Limited.

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
4 places — this is not a vacancy count
Registration checked
Registered · BH12 3JE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 5 March 2026. Assessment date recorded: 2 February 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 5 March 2026. References to “we” mean CQC. It describes findings at that time.

The Dunes is a care home providing personal care for up to 4 people with a learning disability and/or autistic people. There were 4 people living at the service during this inspection. This was a planned inspection, and we included all the quality statements under each of the 5 key questions. The inspection took place on the 10 and 11 February 2026. The service had safe systems in place which meant people were protected from avoidable harm. People’s rights were respected, and they were supported to make choices. A blended training programme meant staff had the necessary skills and knowledge to provide care. Safeguarding procedures were in place. The service learned from accidents, incidents and events. Recruitment processes were established and operated effectively. People received their medicines as prescribed, and processes for ensuring safe monitoring of medicines were in place. People had access to health and social care professionals to ensure their wellbeing. People’s rights were fully respected, and staff sought people’s consent prior to any interventions. Staff were kind and caring, treating people with dignity and respect. People had access to a wide range of activities. Governance systems were in place to ensure oversight, including at provider level. There was confidence in the registered manager and management team. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Dunes's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Dunes, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Dunes, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Dunes's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

49 Cynthia Road, Parkstone, Poole, Dorset, BH12 3JE

CQC Logo

The Dunes

CQC overall rating

Good

Assessment date: 2 February 2026

View full inspection report
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