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Amberwood LodgeBournemouth, Christchurch and Poole

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Rated:GoodResidential

Amberwood Lodge

6 St Osmunds Road, Poole, Dorset, BH14 9JN
01202007339
Care Type

Residential Care

Assessment date

18 August 2025

Provider

Cygnet Care Services Limited

Beds

9 beds

Rating history

  1. GoodJan 2018
  2. GoodJul 2019
  3. GoodOct 2025

Rated Good at every inspection since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet Care Services Limited, which runs 11 care homes in England: 1 rated Outstanding, 8 Good and 2 Requires Improvement.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Amberwood Lodge

Amberwood Lodge is a residential care home in Bournemouth, Christchurch and Poole, providing personal care for people with a learning disability and autistic people. Further detail on the CQC's most recent findings is set out below.

Amberwood Lodge provides personal care for up to nine people with a learning disability and autistic people. At the time of assessment, nine people were living at the home. The assessment followed concerns about the safety of care provision, but inspectors found the service to be safe and well-led overall.

Inspectors found staff supported people to have maximum choice and control over their lives, with safeguarding procedures in place to help protect people from abuse. Communication needs were well met, including through pictures and body language, and family members were involved in care planning. People and relatives said they felt happy and safe at the home.

Source: CQC assessment, 16 October 2025

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
9 places — this is not a vacancy count
Registration checked
Registered · BH14 9JN

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 16 October 2025. Assessment date recorded: 18 August 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 16 October 2025. References to “we” mean CQC. It describes findings at that time.

Amberwood Lodge is a care home providing personal care for up to 9 people with a learning disability and/or autistic people. There were 9 people living at the service during this assessment. The inspection was carried out between 29 August and 5 September 2025. This inspection was prompted by concerns we received about the safety of care provision. However, we found this service to be safe and well-led.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

People’s rights were fully respected, and consent was sought as required.Staff supported people to have maximum choice and control of their lives.Safeguarding procedures were in place to help protect people from abuse.Staff training was in place to provide staff with the necessary skills required to undertake their roles. People’s views and preferences were communicated and acted upon. Staff assessed people’s needs and preferences. Family members were involved in developing and reviewing care plans.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Amberwood Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Amberwood Lodge, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Amberwood Lodge, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Amberwood Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

6 St Osmunds Road, Poole, Dorset, BH14 9JN

CQC Logo

Amberwood Lodge

CQC overall rating

Good

Assessment date: 18 August 2025

View full inspection report
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