The Evergreens Care Centre

Station Road, Forest Hall, Newcastle Upon Tyne, Tyne and Wear, NE12 9BQ

01912702000

Care Type

Nursing Care

Inspection date

14 March 2019

Provider

Roseberry Care Centres GB Limited

Beds

43 beds

About The Evergreens Care Centre

The Evergreens Care Centre is a nursing home in North Tyneside, providing personal and nursing care across two floors. Details of the Care Quality Commission's most recent findings are set out below.

The Evergreens Care Centre provides personal and nursing care for up to 43 residents across two floors, with the first floor offering nursing care and the ground floor providing residential care. At the time of inspection, 28 people were living at the service.

Residents and their families reported significant improvements in care quality since the new management team arrived. Staff were described as kind and caring, going above and beyond in their support. People were actively involved in decisions affecting their care and living environment, including choices about décor and menu options, with families also encouraged to participate in these decisions.

Source: CQC inspection report, 28 March 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 43 places — this is not a vacancy count
Registration checked: Registered · NE12 9BQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 March 2019. Latest inspection date recorded: 14 March 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Evergreens Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Evergreens Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Evergreens Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Evergreens Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees