Charlton Court

Bristol Drive, Battle Hill, Wallsend, Tyne and Wear, NE28 9RH

01912627503

Care Type

Nursing Care

Inspection date

27 May 2022

Provider

Akari Care Limited

Beds

55 beds

About Charlton Court

Charlton Court is a nursing home in North Tyneside providing care to older people, including those living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Charlton Court provides personal and nursing care to up to 55 older people, including those living with dementia. At the time of inspection, 46 people were using the service.

Staff were aware of safeguarding policies and procedures, and most followed these appropriately. However, risk assessments were carried out but staff did not always follow instructions to keep people as safe as possible. Some safeguarding concerns were being investigated by the provider and the local authority.

Source: CQC inspection report, 16 July 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 55 places — this is not a vacancy count
Registration checked: Registered · NE28 9RH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 July 2022. Latest inspection date recorded: 27 May 2022.

Safe: Requires improvement
EffectivePublished 12 February 2020: Good
CaringPublished 12 February 2020: Good
ResponsivePublished 12 February 2020: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Charlton Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Charlton Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Charlton Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Charlton Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees