Hadrian House

166 West Street, Wallsend, Newcastle Upon Tyne, Tyne and Wear, NE28 8EH

01912342030

Care Type

Nursing Care

Inspection date

16 February 2022

Provider

Prestwick Care Limited

Beds

50 beds

About Hadrian House

Hadrian House is a nursing home in North Tyneside, providing nursing and personal care. Further detail on the service can be found in the CQC findings below.

Hadrian House provides nursing and personal care for up to 50 people across three floors. At inspection, 46 residents were living at the home, with the ground floor designated by the Local Authority as a care setting for people discharged from hospital with a positive COVID-19 status. The service had governance systems in place to monitor quality and safeguard people from abuse, with accident and incident analysis occurring regularly.

However, COVID-19 testing was not always carried out in line with government guidance, and some staff did not consistently follow safe infection control practices. The home took prompt action to address these issues. Visitors had designated essential care givers, and arrangements were in place for visiting.

One resident expressed concern about restrictions on going outside the home when they wished.

Source: CQC inspection report, 22 July 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · NE28 8EH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 July 2022. Latest inspection date recorded: 16 February 2022.

Safe: Requires improvement
EffectivePublished 27 April 2018: Good
CaringPublished 27 April 2018: Good
ResponsivePublished 27 April 2018: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hadrian House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hadrian House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hadrian House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hadrian House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees