The Dales Care Home

The home provides accommodation and personal care for up to 31 people, with 28 residents at the time of inspection. Some residents were living with dementia. Inspectors observed a friendly and relaxed atmosphere, noting many kind and thoughtful interactions between staff and residents.

Staff actively promoted people making choices for themselves, and both residents and their relatives expressed satisfaction with the home.

Care planning was person-centred and focused on outcomes for residents. Care plans identified what was important to each person, alongside their needs and any associated risks. This approach ensured staff had the information they needed to provide appropriate support.