England

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The Dales Care HomeWirral

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

The Dales Care Home

6 Marine Park, Wirral, Merseyside, CH48 5HW

01516252574

Care Type

Residential Care

Inspection date

2 February 2022

Provider

The Dales (Northwest) Limited

Beds

31 beds

How this home compares nearby

Of 22 care homes for older people within 5 miles, 13 are rated higher by CQC, 7 are the same and 2 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementAug 2015
GoodApr 2018
Requires ImprovementFeb 2020
Requires ImprovementDec 2020
InadequateJul 2021
Requires ImprovementMar 2022

Improved from Inadequate to Requires Improvement in 2022. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home The Dales (Northwest) Limited runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Dales Care Home

The Dales Care Home brings a genuinely warm and personal approach to residential care in the heart of the Wirral. For families navigating the often difficult process of finding the right home for a loved one, it can offer real reassurance to find a place where the focus is firmly on the people who live there. With its roots in the local community, The Dales aims to feel less like a care facility and more like a true home.

The home provides accommodation and personal care for up to 31 people, with 28 residents at the time of inspection. Some residents were living with dementia. Inspectors observed a friendly and relaxed atmosphere, noting many kind and thoughtful interactions between staff and residents.

Staff actively promoted people making choices for themselves, and both residents and their relatives expressed satisfaction with the home.

Care planning was person-centred and focused on outcomes for residents. Care plans identified what was important to each person, alongside their needs and any associated risks. This approach ensured staff had the information they needed to provide appropriate support.

Source: CQC inspection report, 22 March 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · CH48 5HW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 22 March 2022. Latest inspection date recorded: 2 February 2022.

Safe: Requires improvement
EffectivePublished 4 February 2020: Good
CaringPublished 4 February 2020: Good
ResponsivePublished 4 February 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Dales Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Dales Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Dales Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Dales Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees