Abbeyfield Lear House

Abbeyfield Lear House provides accommodation and personal care for up to 33 people, with 21 people living there at the time of the assessment. The CQC rated the service as requires improvement overall, identifying breaches relating to medicines management, infection prevention and control, and safer recruitment. Inspectors found that risk management and governance arrangements were not effective, with limited oversight meaning some risks, such as unwitnessed falls, were not consistently addressed.

Despite these concerns, staff were found to be kind, respectful and attentive, and people spoke warmly about their care. Residents and families described feeling safe, valued and well looked after, with several praising the compassion shown by the team.