The Croft

17 Croft Lane, Diss, Norfolk, IP22 4NA

01379651666

Care Type

Residential Care

CQC rating published

16 February 2023

Provider

Partnerships in Care Limited

Beds

8 beds

About The Croft

The Croft is a small care home in Norfolk, offering a calm and homely setting where residents are treated as individuals first and foremost. The team here understands how important it is for families to feel confident in the care their loved ones receive, and that commitment to building trust runs through everything they do. Norfolk's welcoming communities and open landscapes provide a wonderful backdrop for daily life at The Croft.

The Croft is a residential care home providing personal care and support for up to 8 people with learning disabilities, autism, and mental or physical healthcare needs. At the time of inspection, 7 people were living at the service. The home supports residents in accessing respect, equality, dignity, and independence within their local communities.

Source: CQC inspection report, 16 February 2023

Specialist Care

Learning disabilitiesOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting The Croft, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Croft, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Croft's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees