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Heywoods Grange
Residential Care
16 April 2026
Heywoods Grange Limited
10 beds
Costs and who runs this home
This is the only care home Heywoods Grange Limited runs in England.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Heywoods Grange
Heywoods Grange is a residential care home located in Norfolk, East of England. Its registered care categories include learning disabilities. The home has 10 beds. CQC records an overall rating of Inadequate, published in August 2026. The home is operated by Heywoods Grange Limited.
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 10 places — this is not a vacancy count
- Registration checked
- Registered · IP22 5SX
Registered care categories
Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 14 August 2026. Assessment date recorded: 16 April 2026.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 14 August 2026. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 21 April 2026 to 20 June 2026. Heywood’s Grange is a residential home for people with a learning disability and autistic people. At the time of inspection 9 people were being supported at the location, all of whom were receiving personal care. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports the Care Quality Commission (CQC) to make assessments and judgements about services providing support to people with a learning disability and/or autistic people; this guidance was considered as part of the assessment.At this inspection, we found significant concerns regarding the leadership, governance and oversight of the service. Whilst people were supported by a caring and committed staff team who knew them well and had developed positive relationships with them over many years, systems to ensure care was safe, effective, person-centred and well managed were not consistently effective.We identified seven breaches of regulation relating to the quality and safety of care provided. Areas requiring improvement included the application of the Mental Capacity Act 2005, medicines management, risk management, person-centred care, environmental safety, dignity, and governance. As a result of the concerns identified, the Care Quality Commission took enforcement action against the provider. The provider has started taking positive steps to remedy the issues.This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
- Effective: How are staff training, nutrition and health outcomes checked now?
- Caring: How do staff protect privacy, dignity and each person’s choices?
- Responsive: How are care plans, activities and complaints adapted to each resident?
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Heywoods Grange, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Heywoods Grange, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Heywoods Grange's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Burston Road, Diss, Norfolk, IP22 5SX

Heywoods Grange
CQC overall rating
Assessment date: 16 April 2026
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