Sutton in the Elms

34 Sutton Lane, Sutton In The Elms, Leicester, LE9 6QF

01455286577

Care Type

Nursing Care

Inspection date

20 January 2022

Provider

Sutton in the Elms Limited

Beds

43 beds

About Sutton in the Elms

Sutton in the Elms is a nursing home in Leicestershire, providing care for older and younger adults with a range of needs including dementia, mental health conditions, physical disabilities, and sensory impairments. Further details on the latest CQC findings are set out below.

This 42-bed residential care and nursing home provides care for older and younger people with dementia, mental health needs, physical disabilities, and sensory impairments. During the inspection, 40 people were using the service. Managers and staff demonstrated strong communication with families, making regular phone calls to update relatives and reassure them about residents' wellbeing, particularly during periods of lockdown.

The service appointed 'Covid Marshals' on each shift to oversee visits, maintain well-stocked PPE stations, and keep high-risk areas of the premises clean.

Source: CQC inspection report, 16 March 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 43 places — this is not a vacancy count
Registration checked: Registered · LE9 6QF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 August 2021. Latest inspection date recorded: 20 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Sutton in the Elms's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sutton in the Elms, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Sutton in the Elms, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Sutton in the Elms's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees