England

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Alexandra House - LeicesterLeicestershire

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Rated:Requires ImprovementResidential

Alexandra House - Leicester

1 Narborough Road, Huncote, Leicester, Leicestershire, LE9 3AW

01162753669

Care Type

Residential Care

Inspection date

16 March 2021

Provider

Top Class Care Limited

Beds

17 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, 24 are rated higher by CQC, 7 are the same and none are lower.

30 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementApr 2019

First inspected by CQC in 2019, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Top Class Care Limited runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Alexandra House - Leicester

Alexandra House - Leicester is a residential care home in Leicestershire, offering a warm and familiar setting where older people can feel genuinely at home. The team here understands how significant this decision is for families, and they are committed to providing caring, personalised support every step of the way. Whether you are just beginning to explore options or are ready to take the next step, Alexandra House aims to make both residents and their loved ones feel welcome and reassured.

Alexandra House accommodates up to 17 older people, including those living with dementia. At inspection, 15 people were using the service. The home is clean and people are protected from the risk of acquiring infections.

Personal protective equipment is readily available to staff, who follow the latest guidance. People and staff are supported to undertake regular testing, and robust visiting arrangements are in place.

Source: CQC inspection report, 22 April 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · LE9 3AW

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 April 2019. Latest inspection date recorded: 16 March 2021.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Alexandra House - Leicester's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Alexandra House - Leicester, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Alexandra House - Leicester, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Alexandra House - Leicester's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees