Everdale Grange

The following is CQC's published account of its assessment, published 1 April 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 10 to 25 February 2025. Everdale Grange is a care home with nursing for 68 people, some of whom may be living with dementia. The service provided 15 short term high dependency beds for people who were discharged from hospital, who required a period of reablement and rehabilitation. The service had an onsite therapy team, funded separately by the local clinical commissioning group. The assessment was triggered by concerns in relation to safeguarding incidents and risk management. At the time of our assessment, 62 people were living at the service. The last rating for this service was good (published 23 November 2023). At this inspection we found the service remained good. The provider in response to concerns had completed a lessons learnt review of what actions were required to make improvements. This included refresher staff training and enhanced staff competency assessments, reviewing systems and processes and developing an ongoing action plan with a built in review procedure, to support further developments and to sustain improvements. There were enough staff to meet people’s care and treatment needs. The provider had safe recruitment procedures. Staff feedback was positive, staff told us they felt well supported. Staff meetings, daily communication procedures and staff roles and responsibilities were well defined, understood and worked well. People’s care records, risk assessments and clinical needs were assessed, planned for and regularly reviewed. Staff had detailed guidance that reflected people’s individual needs, preferences and routines. People received their prescribed medicines safely and when required. We received positive feedback from external professionals about partnership and collaborative working to support people to achieve positive outcomes. Increased communication procedures had been implemented with the onsite therapy team, and this was working well.