Steven Lodge

The following is CQC's published account of its assessment, published 31 May 2024. References to “we” mean CQC. It describes findings at that time.

We undertook an assessment of Steven Lodge between 26 March to 16 April 2024. People were protected from abuse and supported to maintain independence and control in their lives. People's consent was sought by staff before providing care. Staff understood the importance of supporting equity in experiences, so people received good outcomes. However, we found some areas of the environment needed maintenance. Some safety equipment was missing or in need of repair and the provider's maintenance schedule needed to be more robust. At the last inspection we identified an effective auditing system had not been embedded to assess and monitor the quality and safety of the service. Although we found some improvement and some audits were now being carried out more work was needed to ensure a robust system was embedded to maintain good oversight of the entire service. Although improvement was required there was minimal impact on people. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and provider's must have regard to it. The service had been developed and designed in line with the values that underpin Registering the Right Support. The values that underpin the guidance such as offering choice, promotion of independence and inclusion were evident in the support people received so that they can live as ordinary a life as any citizen. We found one breach of the legal regulations in relation to governance. We have asked the provider for an action plan in response to the concerns found at this assessment.