Acorn House Residential Home Limited

39 Maidstone Road, Chatham, Kent, ME4 6DP

01634848469

Care Type

Residential Care

Inspection date

7 April 2021

Provider

Acorn House Residential Home Limited

Beds

28 beds

About Acorn House Residential Home Limited

Acorn House Residential Home Limited is a residential care home in Medway, offering accommodation and personal care for older people. Details of the CQC's most recent findings are set out below.

Acorn House provides accommodation and personal care for up to 20 older people, some living with dementia, across two floors. On the inspection day, 18 people were residing at the home. Staff were observed engaging positively with residents, who were interacting with one another.

One resident commented, "The staff are really good and kind, they listen to you, and I feel safe here. " A relative praised the team, saying, "The staff couldn't be more pleasant, we couldn't sing their praises more.

Source: CQC inspection report, 27 April 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · ME4 6DP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 April 2021. Latest inspection date recorded: 7 April 2021.

Safe: Good
EffectivePublished 29 January 2020: Good
CaringPublished 29 January 2020: Good
Responsive: Good
Well-led: Good

Read Acorn House Residential Home Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Acorn House Residential Home Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Acorn House Residential Home Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Acorn House Residential Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees