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Acorn House Residential Home LimitedMedway

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Rated:GoodResidential

Acorn House Residential Home Limited

39 Maidstone Road, Chatham, Kent, ME4 6DP
01634848469
Care Type

Residential Care

Inspection date

7 April 2021

Provider

Acorn House Residential Home Limited

Beds

28 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, none are rated higher by CQC, 19 are the same and 12 are lower.

22 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodMay 2015
  2. GoodMay 2017
  3. Requires ImprovementJan 2020
  4. GoodApr 2021

Improved from Requires Improvement to Good in 2021. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Acorn House Residential Home Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Acorn House Residential Home Limited

Acorn House Residential Home Limited is a residential care home in Medway, offering accommodation and personal care for older people. Details of the CQC's most recent findings are set out below.

Acorn House provides accommodation and personal care for up to 20 older people, some living with dementia, across two floors. On the inspection day, 18 people were residing at the home. Staff were observed engaging positively with residents, who were interacting with one another.

One resident commented, "The staff are really good and kind, they listen to you, and I feel safe here. " A relative praised the team, saying, "The staff couldn't be more pleasant, we couldn't sing their praises more.

Source: CQC inspection report, 27 April 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
28 places — this is not a vacancy count
Registration checked
Registered · ME4 6DP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 April 2021. Latest inspection date recorded: 7 April 2021.

Safe
Good
EffectivePublished 29 January 2020
Good
CaringPublished 29 January 2020
Good
Responsive
Good
Well-led
Good

Read Acorn House Residential Home Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Acorn House Residential Home Limited, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Acorn House Residential Home Limited, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Acorn House Residential Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

39 Maidstone Road, Chatham, Kent, ME4 6DP

CQC Logo

Acorn House Residential Home Limited

CQC overall rating

Good

Inspection date: 7 April 2021

View full inspection report
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