St Anselm's Nursing Home

St Anselm's Nursing Home in Kent provides nursing care for people with mental health needs and dementia, and was supporting 21 people at the time of assessment. The CQC found six breaches of regulations and rated the home inadequate overall, down from a previous good rating. Medicines were not well managed, risk assessments and care plans lacked detail, hazardous items were left accessible, and safeguarding concerns were not always reported to the local authority.

The home has been placed in special measures.

Inspectors found some staff were kind, and relatives spoke positively about the care given, but oversight and governance needed significant improvement. Staff training had fallen behind, records were poor, and some staff were seen showing frustration towards people. Leadership was described as passionate but lacking the systems needed to drive improvement.