Springwood

Springwood provides personal care to up to 38 older people and people living with dementia, with 33 residents at the time of inspection. The home maintains secure windows with restricted openings and regularly completes environmental risk assessments to identify hazards. Where residents are at risk of falls, appropriate control measures are in place, though inspectors recommended improved management of fall risks associated with windows and heights. Infection prevention and control systems are effective, with the layout and hygiene practices supporting resident safety. The home actively encourages family contact and visits, helping residents maintain important relationships.