Norwood Grange Care Home

The home provides accommodation and care for up to 35 people living with dementia and mental health needs, with 25 residents using the service at the time of inspection. Staff ensure people's needs are met safely and in a timely manner, with robust safeguarding protocols in place. People reported feeling safe at the home, and detailed risk assessments help staff manage potential hazards effectively.

Medication systems are properly implemented, with trained and competent staff administering medicines as prescribed. The premises are maintained to a high standard with good infection control practices throughout. The registered manager has committed to making immediate improvements to staff photographic identity checks and record retention.