SENSE - 30 Norbins Road

30 Norbins Road, Glastonbury, Somerset, BA6 9JF

01458830212

Care Type

Residential Care

Inspection date

14 June 2021

Provider

Sense

Beds

4 beds

Rating history

GoodMar 2016
GoodJan 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Sense, which runs 36 care homes in England: 2 rated Outstanding, 31 Good and 3 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About SENSE - 30 Norbins Road

SENSE - 30 Norbins Road is a residential care home in Somerset, near Glastonbury. Full details of the CQC's most recent findings are set out below.

The home accommodates four people in a large Victorian house, with three residents living in the main property and one in a self-contained bungalow at the rear. It is conveniently located within walking distance of Glastonbury town centre. Staff demonstrate strong knowledge of infection prevention and control practices, with all team members receiving appropriate training in this area.

During the inspection visit, all residents and staff had tested negative for COVID-19, and the home had not experienced any outbreaks during the pandemic.

Source: CQC inspection report, 6 July 2021

Specialist Care

Learning disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · BA6 9JF

Registered care categories

Learning disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 January 2019. Latest inspection date recorded: 14 June 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read SENSE - 30 Norbins Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting SENSE - 30 Norbins Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit SENSE - 30 Norbins Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund SENSE - 30 Norbins Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees