England

Salthouse RoadKingston upon Hull, City of

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Salthouse Road

199a-203a Salthouse Road, Hull, HU8 9HG

01482329226

Care Type

Residential Care

Assessment date

21 August 2025

Provider

Avocet Trust

Beds

8 beds

Rating history

Requires ImprovementMar 2016
GoodApr 2017
GoodOct 2019
Requires ImprovementNov 2025

Rating dropped from Good to Requires Improvement in 2025. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avocet Trust, which runs 11 care homes in England: 8 rated Good, 2 Requires Improvement and 1 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Salthouse Road

Salthouse Road is a residential care home in Kingston upon Hull, providing support for autistic people and people with a learning disability. Details of the most recent CQC findings are set out below.

Salthouse Road is a care home for autistic people and people with a learning disability, supporting up to seven people at the time of the assessment. The CQC rated it Requires Improvement overall, finding continued breaches around safety and governance, including gaps in risk assessment and inconsistent record keeping. Improvements identified at previous inspections had not been fully embedded into practice.

Despite this, inspectors found positive, kind care, with people and relatives speaking warmly of staff and the registered manager's approachable, responsive style. Staff understood safeguarding duties and worked well with health professionals. However, more work was needed to ensure people were involved in decisions about their care and the running of the service.

Source: CQC assessment, 17 November 2025

Specialist Care

Learning disabilitiesPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · HU8 9HG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 17 November 2025. Assessment date recorded: 21 August 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 17 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 27 August to 25 September 2025. Salthouse Road is a care home for autistic people and people with a learning disability. Seven people were living at the service at the time of our inspection. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The provider was previously in breach of 3 regulations regarding safe care and treatment, governance and not notifying CQC of all relevant incidents. Whilst some improvements were noted, and we were notified of incidents appropriately, the provider was still in breach of regulations pertaining to safety and governance.
Systems and processes were not always effective in identifying and driving consistent improvement. The provider had not ensured actions identified through previous inspections were completed and embedded into practice. Records were not always accurate and complete. Risks to people had not always been identified or assessed.
We received positive feedback about the care people received. Staff were positive about the support they received from the registered manager, who was visible within the service. Staff understood their safeguarding responsibilities and were confident actions would be taken if they observed any poor practice. The registered manager and staff team shared information with health professionals to improve the care people received. One professional told us, "The registered manager's communication with us is really good and they are seeking support." Visitors were welcomed to the service and people regularly engaged in activities tailored to their interests.
We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Salthouse Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Salthouse Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Salthouse Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Salthouse Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees