Avocet Trust - 21 Potterill Lane

21 Potterill Lane, Sutton-on-hull, Hull, HU7 4TF

01482329226

Care Type

Residential Care

Inspection date

10 May 2019

Provider

Avocet Trust

Beds

4 beds

Rating history

GoodJun 2015
GoodDec 2016
GoodJun 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avocet Trust, which runs 11 care homes in England: 8 rated Good, 2 Requires Improvement and 1 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Avocet Trust - 21 Potterill Lane

Avocet Trust at 21 Potterill Lane is a residential care home in Kingston upon Hull, supporting people with learning disabilities or autistic spectrum disorder. Details of the CQC's most recent findings on this service are set out below.

Avocet at 21 Potterill Lane is a residential care home providing personal care to three people, with capacity for up to four. The service supports individuals with learning disabilities or autistic spectrum disorder in one adapted building featuring single occupancy bedrooms with en-suite bathrooms. Residents share communal spaces including a lounge, dining room, kitchen and garden, creating a small domestic-style environment designed to support people in living full, independent lives.

Source: CQC inspection report, 27 June 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · HU7 4TF

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 June 2019. Latest inspection date recorded: 10 May 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Avocet Trust - 21 Potterill Lane's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Avocet Trust - 21 Potterill Lane, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Avocet Trust - 21 Potterill Lane, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Avocet Trust - 21 Potterill Lane's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees