Rose Lodge

Carers Way, Cobblers Lane, Newton Aycliffe, County Durham, DL5 4SE

01325304156

Care Type

Residential Care

Assessment date

11 September 2025

Provider

MMCG (CCH) (2) Limited

Beds

54 beds

About Rose Lodge

Rose Lodge is a residential care home in County Durham, offering accommodation and personal care to adults, including people living with dementia. Further detail on how the home is currently performing can be found in the findings below.

Rose Lodge, in County Durham, provides accommodation and personal care for up to 54 people, including those living with dementia. Following a responsive assessment prompted by concerns about cleanliness, medicines and staffing, the CQC rated the service Requires Improvement overall, a decline from the previous Good rating. Inspectors found breaches relating to infection control, medicines management and governance, with audits failing to pick up shortfalls, and noted missed safeguarding notifications.

People and relatives spoke positively about kind, caring staff and a good range of activities, though some felt staff were sometimes too stretched to spend time with them. Safeguarding, recruitment and healthcare access were handled well, and people felt safe. The provider has been asked for an action plan to address the concerns identified.

Source: CQC assessment, 27 January 2026

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 54 places — this is not a vacancy count
Registration checked: Registered · DL5 4SE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 27 January 2026. Assessment date recorded: 11 September 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 27 January 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 25 September to 3 November 2025. Rose Lodge is a residential care home that provides accommodation and personal care for up to 54 people some of whom are living with a dementia. At the time of this assessment there were 51 people living at the service.
This assessment was prompted by concerns raised about the cleanliness of the service, medicines management, levels and deployment of staff and the choice and availability of activities for people. This was a responsive assessment, focusing on the key questions to examine those risks.
At the last assessment in October 2020, we rated the service as good. At this assessment we found the provider was in breach of the legal regulations related to infection control, medicines management and good governance. Additionally, the registered manager had failed to submit required notifications to the Care Quality Commission regarding safeguarding events at the service.
Infection control was not effectively managed. Medicines were not managed safely. Audits and checks had not identified all the shortfalls we found during this assessment. Effective safeguarding procedures were in place. Staff were recruited safely. Staffing levels and deployment received mixed reviews.
Staff managed risks to people’s personal safety. Outcomes of accidents, incidents and complaints were used as learning opportunities. People had safe transitions between services and access to healthcare, when needed. People’s independence was promoted and they were supported to do activities, access the community and follow their interests or hobbies.
People, relatives and staff were encouraged to share ideas and raise concerns during regular meetings and through annual quality surveys.
Following the inspection, the registered manager told us how they were addressing some of the issues raised during the assessment and making the necessary improvements. We have asked the provider for an action plan detailing how these concerns will be resolved.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Rose Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Rose Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Rose Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Rose Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees