St Clare's Court

The following is CQC's published account of its assessment, published 30 September 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 16th May 2025 to 09th July 2025. During this inspection we inspected 6 quality statements under the key questions of safe, caring, responsive and well-led. We carried out this inspection in part due to concerns received about the service, we found that people were protected and kept safe by a team of caring and skilled staff who knew them well.

St Clare's Court is a residential home providing personal care to older people and people living with a dementia. It accommodates up to 58 people across two floors in one purpose-built building. There were 56 people using the service when we visited.

The home had a very well maintained and tastefully decorated environment and grounds that were used by people, their friends, and relatives. There was a very positive culture and atmosphere at the home and visitors were welcomed with no restrictions. Staff were very kind, caring and keen to promote people’s independence. People’s food and fluid needs were met and people told us they enjoyed the food. Care plans were person-centred, and medicines were administered safely. Risk assessments were in place and regularly reviewed.

Staff recruitment processes meant staff were suitable for their roles and supported people safely. Staff had a good understanding of safeguarding processes and respected people’s wishes. Where people were unable to make their own decisions, they were supported in-line with the principles of the Mental Capacity Act 2005.

The management team were extremely knowledgeable and understood the responsibilities of their roles. They had excellent quality assurance systems in place to ensure oversight of the service.