England

Riverside HouseWestmorland and Furness

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Riverside House

Wattsfield Road, Kendal, Cumbria, LA9 5JL

01539713115

Care Type

Residential Care

Inspection date

11 December 2023

Provider

Westmorland and Furness Council

Beds

32 beds

How this home compares nearby

Of 8 care homes for older people within 5 miles, none are rated higher by CQC, 6 are the same and 2 are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodApr 2016
GoodNov 2018
GoodDec 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Westmorland and Furness Council, which runs 9 care homes in England: 9 rated Good.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Riverside House

Riverside House is a residential care home in Westmorland and Furness, providing personal support to older adults and people living with dementia, physical disabilities or sensory impairments. It is currently run by Westmorland and Furness Council. The findings below set out what CQC most recently observed there.

Riverside House accommodates up to 32 people requiring residential care and personal support, including older adults, those living with dementia, and people with physical disabilities or sensory impairments. At inspection, 24 people were using the service. The home is now run by Westmorland and Furness Council following local government reorganisation.

People at the service were safe and protected from abuse, with risks to safety identified and managed appropriately. Staffing levels were adequate to meet people's needs, and staff safely supported people with their medicines. The team received training in infection prevention and control procedures.

Staff assessed people's individual needs to ensure the service could provide appropriate support, and the registered manager ensured lessons were learned from incidents to continuously improve safety standards.

Source: CQC inspection report, 23 December 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · LA9 5JL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 December 2023. Latest inspection date recorded: 11 December 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Riverside House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Riverside House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Riverside House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Riverside House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees