Redbank House

Town Street, South Leverton, Retford, Nottinghamshire, DN22 0BT

01427880716

Care Type

Residential Care

Inspection date

22 November 2018

Provider

Voyage 1 Limited

Beds

8 beds

Costs and who runs this home

Run by Voyage 1 Limited, which runs 244 care homes in England: 11 rated Outstanding, 207 Good, 22 Requires Improvement and 4 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Redbank House

Redbank House is a residential care home in Nottinghamshire. It provides accommodation and personal care for adults, with a particular focus on supporting people living with Prader-Willi Syndrome. Details of the CQC's most recent findings are set out below.

People using this service experience outstanding caring from a well-led team. Staff consistently treat people with exceptional kindness, compassion and respect, with one person praising them, saying "I want to praise the staff. They have done wonderfully hard work looking after us.

" Staff go the extra mile to personalise care and support. People and relatives feel very fortunate to have found a service that specialises in supporting people living with Prader-Willi Syndrome (PWS), with relatives noting the staff's deep understanding of the condition and its specific care requirements.

Source: CQC inspection report, 9 March 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · DN22 0BT

Registered care categories

Caring for adults under 65 yrs; Eating disorders; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 9 March 2019. Latest inspection date recorded: 22 November 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Redbank House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Redbank House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Redbank House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Redbank House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees