Quiet Waters

8 Thorndon Avenue, West Horndon, Brentwood, Essex, CM13 3TT

01277812466

Care Type

Residential Care

Inspection date

18 February 2021

Provider

Voyage 1 Limited

Beds

6 beds

Rating history

GoodApr 2016
GoodMay 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Voyage 1 Limited, which runs 244 care homes in England: 11 rated Outstanding, 207 Good, 22 Requires Improvement and 4 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Quiet Waters

Quiet Waters is a residential care home in Essex, offering accommodation and personal care for people with a learning disability. Details of the CQC's most recent findings are set out below.

Quiet Waters provides accommodation and personal care for up to six people with a learning disability. The service occupies a residential property that blends in with the surrounding neighbourhood. At inspection, five people were living there.

The premises maintain high standards of cleanliness and hygiene, with cleaning schedules in place including for frequently touched surfaces. Personal protective equipment and handwashing facilities are readily available to staff, and pictorial guidance is displayed at sinks to help people follow hygiene procedures. The registered manager prioritises staff well-being and has completed risk assessments across all aspects of the service.

People are supported to maintain family contact through garden visits, telephone calls and electronic devices. They continue to receive one-to-one support and activities, with opportunities to access the community for walks.

Source: CQC inspection report, 19 March 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · CM13 3TT

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 May 2018. Latest inspection date recorded: 18 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Quiet Waters's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Quiet Waters, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Quiet Waters, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Quiet Waters's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees