Evelyn May House

Florence Way, Langdon Hills, Basildon, Essex, SS16 6AJ

01268418683

Care Type

Residential Care

Inspection date

13 December 2021

Provider

Runwood Homes Limited

Beds

59 beds

About Evelyn May House

Evelyn May House is a residential care home in Essex, offering a familiar and homely setting where older people can feel comfortable and supported. The team there understands how significant this decision is for families, and that sense of care for the whole family, not just the resident, comes through in the way the home presents itself to the wider community.

Evelyn May House provides personal care and accommodation for up to 59 people, with 56 residents using the service at the time of inspection. The service does not provide nursing care.

Residents and relatives reported positive experiences overall. One relative praised staff, saying "Staff are amazing so happy and patient in their work," while a resident commented, "I have met some lovely people here. I enjoy knitting and being up and about with my friends.

However, inspectors found that care plan documentation did not always contain sufficient information for staff to support people safely. Some records lacked the detail needed to provide person-centred care, and where information was available in care records, it was not consistently followed by staff.

Source: CQC inspection report, 25 January 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 59 places — this is not a vacancy count
Registration checked: Registered · SS16 6AJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 25 January 2022. Latest inspection date recorded: 13 December 2021.

Safe: Requires improvement
EffectivePublished 21 November 2019: Good
CaringPublished 21 November 2019: Good
ResponsivePublished 21 November 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Evelyn May House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Evelyn May House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Evelyn May House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Evelyn May House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees