Prime Life Limited - 32 South Street

32 South Street, Sheringham, Norfolk, NR26 8LL

01263824040

Care Type

Residential Care

Inspection date

28 June 2022

Provider

Prime Life Limited

Beds

21 beds

How this home compares nearby

Of 9 care homes for older people within 5 miles, 1 is rated higher by CQC, 5 are the same and 3 are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2017
Requires ImprovementJun 2018
GoodMay 2019
GoodJul 2022

Improved from Requires Improvement to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Prime Life Limited, which runs 55 care homes in England: 43 rated Good, 9 Requires Improvement, 1 Inadequate and 2 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Prime Life Limited - 32 South Street

32 South Street is a residential care home in Norfolk, run by Prime Life Limited, providing accommodation and support for people with mental health needs. The findings below set out what CQC observed on inspection.

This residential care home accommodates up to 20 people requiring support primarily for mental health needs. The adapted building spans three floors with lift access and includes communal areas and gardens. At inspection, 19 people were using the service, with two temporarily in hospital.

The home's provider lacked robust oversight, having not conducted a service audit for over a year. The medicines audit was found to be insufficiently comprehensive, though a new audit was scheduled to address this gap.

Source: CQC inspection report, 27 July 2022

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 21 places — this is not a vacancy count
Registration checked: Registered · NR26 8LL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 July 2022. Latest inspection date recorded: 28 June 2022.

Safe: Good
EffectivePublished 9 May 2019: Good
CaringPublished 9 May 2019: Good
ResponsivePublished 9 May 2019: Good
Well-led: Good

Read Prime Life Limited - 32 South Street's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Prime Life Limited - 32 South Street, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Prime Life Limited - 32 South Street, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Prime Life Limited - 32 South Street's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees