Prime Life Limited - 32 South Street

This residential care home accommodates up to 20 people requiring support primarily for mental health needs. The adapted building spans three floors with lift access and includes communal areas and gardens. At inspection, 19 people were using the service, with two temporarily in hospital.

The home's provider lacked robust oversight, having not conducted a service audit for over a year. The medicines audit was found to be insufficiently comprehensive, though a new audit was scheduled to address this gap.