The Burrows
Residential Care
13 October 2021
Liaise (East Anglia) Limited
10 beds
Rating history
- Jun 2016
- Mar 2019
- Oct 2021
Rating dropped from Good to Requires Improvement in 2021.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Liaise (East Anglia) Limited, which runs 6 care homes in England: 1 rated Good and 5 Requires Improvement.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About The Burrows
The Burrows is a small residential care home in West Runton, near Cromer on the Norfolk coast, providing care for up to 10 residents. It specialises in supporting younger adults with learning disabilities. The home is operated by Liaise (East Anglia) Limited and is situated on Sandy Lane, offering a semi-rural location with access to the coastal town of Cromer.
The Care Quality Commission last inspected the home in October 2021, when it was rated as Requires Improvement. This rating indicates the home was not meeting all required standards at that time, though individual areas of care may have varied in their assessment. The small size of the home may offer a more personalised living environment compared to larger facilities, though this will depend on individual circumstances and needs.
Specialist Care
5 Questions to Ask on Your Visit
When visiting The Burrows, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit The Burrows, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund The Burrows's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Sandy Lane, West Runton, Cromer, NR27 9LT
The Burrows
CQC overall rating
CQC rating published: 13 October 2021
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