England

Brackendale HouseNorfolk

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Brackendale House

1-3 St Peter's Road, Sheringham, Norfolk, NR26 8QY

01263824995

Care Type

Residential Care

Inspection date

10 April 2019

Provider

Prime Life Limited

Beds

14 beds

How this home compares nearby

Of 9 care homes for older people within 5 miles, 1 is rated higher by CQC, 5 are the same and 3 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2017
Requires ImprovementJun 2018
GoodMay 2019

Improved from Requires Improvement to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Prime Life Limited, which runs 55 care homes in England: 43 rated Good, 9 Requires Improvement, 1 Inadequate and 2 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Brackendale House

Brackendale House is a residential care home in Norfolk, providing personal care to people with mental health support needs. Further detail on the service is set out in the CQC findings below.

Brackendale House provides personal care to 14 people with mental health support needs. The service prioritises community involvement and activities for residents. Staff demonstrate kindness and compassion in their caring role, offering choice in meals and closely monitoring those at risk of poor nutrition.

The service has completed end of life care training and involves people in planning their care at this stage of life.

The home maintains good working relationships with local GPs and mental healthcare professionals. Residents report positive experiences with staff, and employees speak highly of the support provided by the registered manager. There are sufficient numbers of suitably trained staff to meet people's care and support needs.

The care environment is clean and comfortable, and the service actively encourages feedback from people about the care provided.

Source: CQC inspection report, 9 May 2019

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · NR26 8QY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Mental health conditions; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 May 2019. Latest inspection date recorded: 10 April 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Brackendale House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brackendale House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Brackendale House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Brackendale House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees