Brackendale House

Brackendale House provides personal care to 14 people with mental health support needs. The service prioritises community involvement and activities for residents. Staff demonstrate kindness and compassion in their caring role, offering choice in meals and closely monitoring those at risk of poor nutrition. The service has completed end of life care training and involves people in planning their care at this stage of life.

The home maintains good working relationships with local GPs and mental healthcare professionals. Residents report positive experiences with staff, and employees speak highly of the support provided by the registered manager. There are sufficient numbers of suitably trained staff to meet people's care and support needs. The care environment is clean and comfortable, and the service actively encourages feedback from people about the care provided.