Crossways

1 The Boulevard, Sheringham, Norfolk, NR26 8LH

01263823164

Care Type

Residential Care

CQC rating published

30 November 2018

Provider

Luminous Care Group Limited

Beds

24 beds

How this home compares nearby

Of 9 care homes for older people within 5 miles, 1 is rated higher by CQC, 5 are the same and 3 are lower.

9 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2016
GoodNov 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Luminous Care Group Limited, which runs 2 care homes in England: 1 rated Good and 1 Inadequate.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Crossways

Crossways is a 24-bed residential care home located on The Boulevard in Sheringham, Norfolk. It is operated by Luminous Care Group Limited and holds a Good CQC rating following its most recent inspection in November 2018.

The home provides care for older people, those living with dementia, individuals with physical disabilities, and people with sensory impairments. Its smaller size means residents may benefit from a more personalised care environment within the Norfolk coastal community.

As a residential care home, Crossways offers accommodation and personal care support. The home's range of specialisms indicates its staff are trained to support residents with complex needs, including cognitive decline and mobility challenges.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

5 Questions to Ask on Your Visit

When visiting Crossways, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Crossways, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Crossways's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees